I just bought a LG 24BK550Y pivotable monitor, it works but:
Active1 year, 8 months ago
LG Software & Drivers: Optimize your product with drivers and updates. Windows Monitor Drivers. Drivers designed to work with Windows Vista, 7, 8, 8.1, and 10. LG Mobile Drivers. Need drivers for your cell phone or tablet? Move pictures, music, and other files between your phone, tablet, and computer. My Windows 10 PC won't install a new LG monitor driver (24MK430). It starts, the blue circle appears, then the circle disappears and nothing happens. I tried troubleshooting to run the driver setup file in Compatibility Mode.
What I've done so far
Resolution is the recommended 1920x1080. Windows insists on doing automatic scaling, but that's at 100% so I guess that's fine.
It's connected using HDMI.
Installing the driver
I'm using the web pages provided on the accompanied CD, when downloading the setup.exe and running, it complains that no INF can be found:
And it fails.
Running the setup directly from CD does provide me with the correct screen:
And the message that it worked:
However
If I go to control panel / hardware, I saw that the monitor still only had a general PNP screen driver installed.
Using the update driver functionality associated with it, I got it to be like this:
I've restarted and did a full shutdown numerous times now, the screen quality is still poor (as if painted on, not realistic).
I've installed onScreen Control
I don't know if this is what enables pivoting the screen, but it doesn't happen at any rate.
What should I do to get this working?
An example of what I mean by 'painted on':
This probably isn't exactly what's happening, but it's pretty close. It's like my main screen is the left side, realistic, detailed and sharp, the new screen I'm talking about is like the right side.
Spikee
SpikeeSpikee
28911 gold badge66 silver badges1616 bronze badges
3 AnswersImage quality
Your screenshots don't actually show what driver is in use, that would be the
Sturrprogramma tab I believe, but as the display name is shown, I would believe that the driver is correctly installed. Either way, it won't make a difference, see: https://superuser.com/a/42517/379161
You may have to go into more detail about the quality of the image, 'brushed on' is not very clear as to what you mean.
I would suggest using a digital connection if you were using a VGA cable, but it appears that you are using a HDMI cable for the connection.
What about monitor settings (contrast, exposure, colour correction, sharpness)? New monitors do some image processing on-board, and this may be the cause of the issue?
Screen orientation
From the LG site:
STAND
Base Detachable Yes Tilt (Angle) -5° ~ 35° Height range 130mm Down Height 70mm Pivot Yes (Bi-directional, 90°) Mini PC Bracket Ready Yes
The stand pivots, the monitor is just attached to the stand. (you can see this in the image. The part of the stand attached to the rear of the monitor is a different colour to the rear of the monitor.
There are no electrical connections in there, no switches to determine orientation. To rotate the display, you need to rotate the monitor, and tell the OS to use the display in its rotated orientation. This can be done in the OS settings or graphics card driver settings. Some drivers have hotkeys for this; intel drivers use ctrlALT+(<>^v) to select orientation.
OSC allows you to control PIP or splitscreen on your monitor. It doesn't detect orientation. (I don't have it, it may also allow rotation to be set, telling the OS which orientation to use, but it won't be automatic.)
BaldrickkBaldrickk
I just recognise that you wrote you bought 'LG 24BK55' (resolution 1920x1200) but the driver tells 'BK550' which indeed has just what you reported: 'Resolution is the recommended 1920x1080'.So maybe you can investigate this mismatch?
yass
2,35933 gold badges77 silver badges1818 bronze badges
AndreasAndreas
The LG 24BK55 has WUXGA native resolution (1920 * 1200 pixel) and it seems that a driver for model 24BK550 is installed which is a different model and just has Full-HD native resolution (1920 * 1080 pixel).So maybe you should check if the driver is suitable to your TFT model, for me it seems that TFT hardware and driver are not matching.
Some background information:I want to buy a new TFT and I am very interested in 24BK55 type, so I studied a lot of information (a lot means so far available in the www) regarding this and other models.Hence, I do not yet have one and I have never installed a LG driver and I am not using Win10, so I have no own experience with this software.
Bye, Andreas
AndreasAndreas
Not the answer you're looking for? Browse other questions tagged windows-10driversmultiple-monitorslg-monitor or ask your own question.
Active1 year, 8 months ago
What I've done so far
Resolution is the recommended 1920x1080. Windows insists on doing automatic scaling, but that's at 100% so I guess that's fine.
It's connected using HDMI.
Installing the driver
I'm using the web pages provided on the accompanied CD, when downloading the setup.exe and running, it complains that no INF can be found:
And it fails.
Running the setup directly from CD does provide me with the correct screen:
And the message that it worked:
![]()
However
If I go to control panel / hardware, I saw that the monitor still only had a general PNP screen driver installed.
Using the update driver functionality associated with it, I got it to be like this:
I've restarted and did a full shutdown numerous times now, the screen quality is still poor (as if painted on, not realistic).
I've installed onScreen Control
I don't know if this is what enables pivoting the screen, but it doesn't happen at any rate.
What should I do to get this working?
An example of what I mean by 'painted on':
This probably isn't exactly what's happening, but it's pretty close. It's like my main screen is the left side, realistic, detailed and sharp, the new screen I'm talking about is like the right side.
Spikee
SpikeeSpikee
28911 gold badge66 silver badges1616 bronze badges
Lg Monitor Driver Installation Failed Windows 103 AnswersImage quality
Your screenshots don't actually show what driver is in use, that would be the
Sturrprogramma tab I believe, but as the display name is shown, I would believe that the driver is correctly installed. Either way, it won't make a difference, see: https://superuser.com/a/42517/379161
You may have to go into more detail about the quality of the image, 'brushed on' is not very clear as to what you mean.
I would suggest using a digital connection if you were using a VGA cable, but it appears that you are using a HDMI cable for the connection.
What about monitor settings (contrast, exposure, colour correction, sharpness)? New monitors do some image processing on-board, and this may be the cause of the issue?
Screen orientation
From the LG site:
STAND
Base Detachable Yes Tilt (Angle) -5° ~ 35° Height range 130mm Down Height 70mm Pivot Yes (Bi-directional, 90°) Mini PC Bracket Ready Yes
The stand pivots, the monitor is just attached to the stand. (you can see this in the image. The part of the stand attached to the rear of the monitor is a different colour to the rear of the monitor.
There are no electrical connections in there, no switches to determine orientation. To rotate the display, you need to rotate the monitor, and tell the OS to use the display in its rotated orientation. This can be done in the OS settings or graphics card driver settings. Some drivers have hotkeys for this; intel drivers use ctrlALT+(<>^v) to select orientation.
OSC allows you to control PIP or splitscreen on your monitor. It doesn't detect orientation. (I don't have it, it may also allow rotation to be set, telling the OS which orientation to use, but it won't be automatic.)
BaldrickkBaldrickk
I just recognise that you wrote you bought 'LG 24BK55' (resolution 1920x1200) but the driver tells 'BK550' which indeed has just what you reported: 'Resolution is the recommended 1920x1080'.So maybe you can investigate this mismatch?
yass
2,35933 gold badges77 silver badges1818 bronze badges
AndreasAndreas
The LG 24BK55 has WUXGA native resolution (1920 * 1200 pixel) and it seems that a driver for model 24BK550 is installed which is a different model and just has Full-HD native resolution (1920 * 1080 pixel).So maybe you should check if the driver is suitable to your TFT model, for me it seems that TFT hardware and driver are not matching.
Some background information:I want to buy a new TFT and I am very interested in 24BK55 type, so I studied a lot of information (a lot means so far available in the www) regarding this and other models.Hence, I do not yet have one and I have never installed a LG driver and I am not using Win10, so I have no own experience with this software.
Bye, Andreas
Lg Monitor Driver Windows 10
AndreasAndreas
Samsung Monitor Driver Windows 10Not the answer you're looking for? Browse other questions tagged windows-10driversmultiple-monitorslg-monitor or ask your own question.Comments are closed.
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